Special services

Business Halls

Halls are located in both terminals. The areas offer pleasant and a quiet environment, in which you can find computer bases or refreshments with a large choice of beverages.

Conference Areas

There are modern congress halls with a capacity up to 300 seats available at the airport, suitable for staging conferences, social activities, training or business meetings. The hall is located on the first floor in the adjoining area between Terminal 1 and Terminal 2. Further information and bookings phone no.: 220 116 381.

Baggage wrapping and porterage services

You can use wrapping and protection services for luggage and parcels and also porterage services Bag Concierge.

Terminal 1: departure hall - public, near to the entry/exit A
Terminal 2: departure hall - public, near to the entry/exit D

(+420) 774 550 363

Prayer Room

A prayer room is located at the quiet part of the Terminal 1 Transit Area. It is a place for prayer, meditation and peaceful relaxation, irrespective of your religion.

Information servicesInformace

Information services at Vaclav Havel Airport Prague are represented by noticeable information desks in the public and transit parts of Terminals 1 and 2. The information desk in the arrivals hall in the public area of T1 is available 24 hours a day, 7 days a week.

Prague City Information

General information on Prague - events, culture, tourism, orientation in the town, maps, transport, Czech Railways, accommodation and dining, shops and services, Prague Card, nature, sports, inportatnt contacts, historical monuments, museums, galleries, exhibitions, trades, festivals and much more.


Luggage services

Packing Luggage

Before departure you can use the service of packing luggage. Packing into plastic wrap ensures your luggage against damage or opening during handling on the way.

Baggage Deposit

If you arrive at the airport too early or are catching a connecting flight and want to briefly visit the centre, you can use the left luggage service. You can store your luggage for an hour and also for the whole month. The service is available 24 hours. The price is 120 CZK per luggage per each commenced day.
Contact:  00420 220 117 591


Showers at Terminal 1 are a part of the REST & FUN CENTER located in the restricted area of the connecting corridor between Terminals 1 and 2. The price of a shower is CZK 99 per 30 min per person. Shower is complimentary upon lease of the private mini lounge at the REST & FUN CENTER. Location of showers here

In Terminal 2, a shower is located in the Pier D Restricted Area, opposite the ERSTE Premier Lounge. Towel and key are available at the lounge for a deposit of EUR 10. Showers are free of charge. Location of showers here

Other services


The pharmacy offers a full range of prescribtion drugs on subscription including preparation medications, over the counter drugs and nutritional supplements. We have prepared special cards for our loyal clients. You can pay by credit card or in Euro.


Mobile operator providing complete mobile services for private and business clients.

Veterinary Border Control Station

Veterinary goods imported from third countries may enter the Czech Republic only via the Veterinary Border Control Station of the CR or another Member State. The services of the Ruzyne veterinary station may also be used for the transport of animals for zoos and in importing mammals, aquarium or terrarium animals for pet shops, as well as for other animal products.
Employees of Letiště Praha a.s. are responsible for accepting and sending shipments at the veterinary station. There are no time limitations placed upon the handling of shipments, however this takes place after inspection by the veterinarian.

Working hours of the official veterinarians:

Monday – Friday 7 AM – 9:30 PM
Weekends 9 AM – 5 PM – telephone hotline
Tel.: 00420 220 113 267

Handling fees of border veterinary station

Letiště Praha a. s. operating workplace for shipments:

Tel.: 00420 220 115 006
Mobile: 00420 724 518 704