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Prague Airport Receives Voice of the Customer Award

Notice

Current Information and Recommendation for Passengers:

Information on the airport's protective measures, prevention, testing and other important information for travelling can be found HERE.

ALERT: According to the Czech Government regulation, please wear a FFP2 respirator when inside the airport. Thank you for protecting yourselves and those around you.

If you are flying from Prague, you can travel to the airport through different districts of the Czech Republic based on the exception for travelling outside the country. However, you must present an official form by the Czech Ministry of Interior together with a flight ticket reservation, a boarding pass or a confirmation of accommodation.

We ask passengers flying to Amsterdam who wish to undergo a mandatory antigen test to arrive at the airport at least three (3) hours before their scheduled departure. More information HERE.

To review all conditions to travel to the Czech Republic, please visit the Ministry of Interior of the Czech Republic’s website.

Airports Council International (ACI) has named Prague Airport the winner of the Voice of the Customer award.

The recognition is awarded to airports which, despite the demanding and unprecedented year 2020, caused by the spread of a novel coronavirus, took extra care of the comfort and safety of their passengers. Increased safety is even more important today than ever before. Both the ACI Airport Health Accreditation certificate, obtained last autumn, and the current Voice of the Customer award confirm that Prague Airport has been moving in the right direction since the beginning of the pandemic with regard to the implementation of safety measures. The Voice of the Customer award is mainly supported by ACI's new partner, Amadeus. Amadeus is a global travel technology company which primarily aims to improve the passenger experience around the world.

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Denisa Hejtmánková
K letišti 1019/6