After Arrival

FAQ – Frequently Asked Questions

Notice
Zavřít

Current Information and Recommendation for Passengers:

Information on the airport's and airlines' protective measures, testing and other important information for travelling can be found HERE. According to the Czech Government regulation, please wear a FFP2 respirator when inside the airport. Thank you for protecting yourselves and those around you.

ALERT: Effective 5 April 2021, there are valid updates entry rules to Czechia when travelling from abroad. Read more HERE.

To review all conditions to travel to the Czech Republic, please visit the Ministry of Interior of the Czech Republic’s website.

Kategorie
Passenger check-in
What is a Self-Service Bag Drop? When and how can I use this service?
Passenger check-in
How to go through the security check after purchasing the FastTrack service?
Baggage check-in
I am changing to another flight in Prague, what should I do with my checked-in baggage?
Baggage check-in
Should I lock my baggage before checking in?
Baggage check-in
What is the maximum size and weight of checked-in baggage?
Baggage check-in
Where do I pay for overweight of my checked-in baggage?
Baggage check-in
What is the maximum size and weight of hand baggage?
Baggage check-in
My baggage is damaged. What should I do?
Baggage check-in
When picking up my baggage, I took another passenger’s baggage by mistake, what should I do?
Baggage check-in
I am transporting oversize baggage – what should I do?
Baggage check-in
How can I travel with a pram/pushchair?
Baggage check-in
I am going to travel with a pet – how should I proceed?