FAQ – Frequently Asked Questions | Vaclav Havel Airport Prague, Ruzyne

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As part of events related to the EU Presidency, there may be a partial closure of the express car park in front of the Terminal 2 departure hall in the coming weeks.

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Passenger check-in

What is a Self-Service Bag Drop? When and how can I use this service?

Passenger check-in

How to go through the security check after purchasing the FastTrack service?

Baggage check-in

I am changing to another flight in Prague, what should I do with my checked-in baggage?

Baggage check-in

Should I lock my baggage before checking in?

Baggage check-in

What is the maximum size and weight of checked-in baggage?

Baggage check-in

Where do I pay for overweight of my checked-in baggage?

Baggage check-in

What is the maximum size and weight of hand baggage?

Baggage check-in

My baggage is damaged. What should I do?

Baggage check-in

When picking up my baggage, I took another passenger’s baggage by mistake, what should I do?

Baggage check-in

I am transporting oversize baggage – what should I do?

Baggage check-in

How can I travel with a pram/pushchair?

Baggage check-in

I am going to travel with a pet – how should I proceed?