Private Check-in Service

Take advantage of the individual private check-in service and the comfort of the FastTrack Lounge.

The service must be booked at least 24 hours before departure. It is available only for departures from Terminal 2.

Private Check-in Service is a special individual check-in service designed for departures from Terminal 2. While our agent takes care of your check-in (including baggage), you can relax, work, or take care of your little ones in the comfort of the FastTrack Lounge. After check-in, the agent will deliver and hand over your boarding passes and travel documents. You will then be notified in advance when your departure gate opens. For a smooth airport experience, an individual security check will be available to you, ensuring a quick and comfortable journey through the airport.

Worry-free and Wait-free Check-in

We handle the complete check-in process for individuals and groups (including standard and oversized baggage)
Comfort and convenience while waiting for the departure in a stylish lounge environment
Delivery of your travel documents, boarding pass, and checked baggage tag directly to the lounge
Notification when your flight’s departure gate opens
Individual security screening

Price Quotes

The quoted prices cover a 2 hours stay at the lounge and complete baggage check-in, and are quoted including VAT. Children under 3 years of age accompanied by an adult visit the lounge free of charge.

Service Booking Conditions

Booking Conditions

Available only for departures from Terminal 2 (Schengen area)
Service is provided daily between 06:00 AM and 9:00 PM
The service must be booked at least 24 hours in advance via the booking form or by email at fasttracklounge@prg.aero
The booking email must include the departure date, flight number, full names of all passengers, and in the case of passengers under the age of 14, also their age
You will receive a confirmation of your booking at the email address provided within 2 hours
Please arrive at the information desk in the departure hall of Terminal 2 no later than 90 minutes before your flight, where our agent will collect your baggage and travel documents

Cancellation Policy

Cancellations made 12 hours before the booked use of the Private Check-in Service or earlier are subject to no penalty fee.
Cancellations made less than 12 hours but more than 6 hours before the booked use of the Private Check-in Service are subject to a fee equal to 50% of the service price.
Cancellations made 6 hours and less than 6 hours before the booked use of the Private Check-in Service are subject to a fee equal to 100% of the service price.