Passenger Check-in
Passenger Check-in

Check-in Options

Notice

Information for Passengers Subject to Measures Applied by the Czech Government

CZECH GOVERNMENT DECREE EFFECTIVE FROM 31 MARCH 2020 TO 12 APRIL 2020*:

- A ban on entry to the territory of the Czech Republic for all foreigners except for foreigners with permanent or temporary (over 90 day-long) residency in the Czech Republic. All people entering the territory of the Czech Republic are subject to a fourteen-day mandatory quarantine.

- A ban on travelling abroad for all Czech citizens. Foreigners with permanent residency or over 90-day-long temporary residency in the Czech Republic can leave the Czech Republic without possibility to return during the state of emergency.

The updated list of countries included in the declared risk area is available here

If you are subject to said measures, please do not travel to Václav Havel Airport Prague.

We recommend that you contact your air carrier or your ticketing agent regarding an alternative solution.

The current operational information from the airport can be found HERE.

The information on the prevention of the spread of coronavirus can be found HERE.

*To review exceptions to travel restrictions, please visit the Ministry of Interior of the Czech Republic’s website

Due to the current emergency operational measures and limited operations, the Self-Service Bag Drop, Security Fast Track and Private Check-in services are temporarily unavailable. Thank you for your understanding.

 

Standard check-in

  • Upon your arrival at the airport, find the numbers of the check-in desks that are checking in your flight or your airline on the departure boards.

Flights to countries in the Schengen area are checked in from Terminal 2, other flights from Terminal 1. 

  • Check-in counters usually open 2 hours before the scheduled departure time and close 40 minutes before the scheduled departure time. This time may vary for different airlines and destinations.
  • Before handing in your baggage at the counter, please take a note of the security instructions stating what items you are forbidden to carry in your checked or hand baggage. We recommend that you also read the following: Items Prohibited/Allowed in baggage
  • Prepare your ticket (e-ticket) and passport (an identity card will suffice for travels into Schengen area countries or countries outside the Schengen area that allow it).
  • At the counter, you will be issued with a boarding pass that will allow you to proceed to a security check (Terminal 2) or to passport control (Terminal 1 – the security check is at the gate).

Remember that some carriers may charge additional fees for using standard check-in counters. We always recommend to check additional fees and check-in options with your carrier.

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On-line check-in

  • If you purchase an electronic ticket, some airlines will allow you to perform an online check-in.
  • Always check that your airline offers the option of online check-in and the conditions for its use.
  • For online check-ins, just print out your boarding pass (or have it recorded in your phone or tablet). If you are travelling only with hand baggage, you can proceed directly to the boarding pass validators at the airport. Please follow the signs: Departures / All gates.
  • If you are travelling with checked baggage, it must be handed in at the Baggage drop-off counter.
  • Simply place your printed 2D bar code (or in your mobile phone or tablet) on the boarding pass validator scanner.

We always recommend that you check carefully the various check-in options with your airlines. Carriers may charge additional fees for certain types of check-in.

Remember that flights to countries in the Schengen area are checked in from Terminal 2, other flights from Terminal 1. 

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Security FastTrack

Are you travelling within the Schengen Area?
Save time, the FastTrack service enables you to go quickly through the security check in Terminal 2.

Private Check-in Service

This is a special service of individual private check-in of guests and their baggage. We will take care of everything while you relax at the comfortable environment of the Raiffeisenbank Lounge.

 

Check-in via carrier’s mobile app

Some airlines offer an option of check-in via your mobile phone.

  • The whole check-in process can be done via the carrier’s mobile app
  • Following successful check-in, a 2D bar code will be generated directly in the app, which will serve as an electronic boarding pass
  • On your arrival at the airport (if you are travelling only with hand baggage) you can proceed directly to the boarding pass validators (follow signs Departures / All gates), where you can place your mobile phone with the uploaded 2D bar code on the scanner and then proceed to passport control (Terminal 1) / and the security check (Terminal 2).
  • If you are travelling with checked baggage, you must check-in your baggage at the Baggage drop-off counter.
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Self check-in kiosks

Directly at the airport, you can use self-service check-in kiosks, which are situated in the Terminal 1 and 2 departure lounges.

Check-ins at self-check-in kiosks is only possible for selected airlines.

  • At self-check-in kiosks, you can scan your e-ticket or travel document or manually enter a booking number or frequent flyer programme for the given airline.
  • Once your flight has been successfully identified, follow the on-screen instructions, e.g. to select your seat.
  • Once you have filled in all the details, the kiosk will print your boarding pass, with which you can proceed to the boarding pass validators and then to the safety check / passport control.
  • If you are travelling with baggage you do not want to take on board the plane with you, hand it in at the Baggage drop-off counter where it will be checked in for the cargo hold of your flight.
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Self-Service Bag Drop

  • If you already have your boarding pass, you can check in your checked bag at the airport yourself.

The self-service bag drop machines can be found on the fourth check-in island in the departure hall of Terminal 2.

  • First, scan the bar code of your boarding pass at the self-service counter (the boarding pass can be printed or in your mobile device).
  • After confirming all information (name and surname, final destination, flight number and checked baggage allowance), place your baggage on the check-in conveyor belt.
  • Press the button to confirm that there are no forbidden objects in your baggage (such as weapons, flammables and combustibles, or power banks, you can learn more here).
  • Print your baggage tag and attach it to your baggage. Please keep the scannable part of the baggage tag.

If you have already your baggage tag printed (based on the process of online check-in or check-in at the Self Check-in kiosk), there is no need to print it again. Attach the baggage tag you brought to your baggage. Then scan the bar code on the baggage tag and carry on with the self-service bag drop.

  • Then let the baggage go to the baggage sorting area.
  • Do not forget to take the baggage receipt.

The Self-Service Bag Drop is gradually introduced for flights of selected airlines.

  • Air France
  • Brussels Airlines
  • Czech Airlines
  • KLM
  • Scandinavian Airlines Systém (SAS)
  • Smartwings
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