Baggage Claims
Czech Airlines Handling Baggage Claims
Menzies Aviation and Czech GH Baggage Claims
Baggage Claims – Contact Point in the Airport Public Area
Menzies Aviation and Czech GH Baggage Claims
Czech Airlines Handling Baggage Claims
Baggage Claims – Contact Point in the Airport Public Area
Damaged or Undelivered Baggage
During transportation, baggage may be damaged or not delivered. If this happens, please contact the Baggage Claim desk of the ground handling company that handled your flight, as indicated on the information displays by the baggage reclaim belt.
The Baggage Claim desks of all three ground handling companies (Czech Airlines Handling, Menzies Aviation and Czech GH) are located in the baggage reclaim area of both Terminal 1 and Terminal 2.
List of Carriers and Handling Companies
The claims counter employee will fill in a report with you about the damage or non-delivery of your baggage. The report contains a reference number and contact information for further communication. In most cases, undelivered baggage arrives on one of the following flights. The method of baggage delivery depends on your airline's terms and conditions.
If you wish to submit a subsequent claim, you should contact your airline directly without delay, and no later than seven (7) days after your arrival.
