FAQ – Frequently Asked Questions

The terminals at the Airport are differentiated depending on the country you are travelling to. Terminal 1 is intended solely for flights to countries outside the Schengen Area. Terminal 2 looks after passengers flying to countries in the Schengen Area.

You can find the number of the check-in desk in charge of your flight on the information panels in the Departure Lounges of both terminals. It is common for several desks to be open for one flight, so you can use any of the displayed desks.

If you travel with hand baggage only, instead of waiting in line at the check-in counter, you can use self-service check-in kiosks or check-in via the mobile app of your air carrier. Once you have your boarding pass (in print or electronic form), you can proceed directly to passport/security control. Please note that only selected air carriers offer this possibility.

We advise you to arrive at the airport well ahead of time. If you have to check-in your baggage, we recommend that you arrive at the airport at least two hours prior to the scheduled departure of your flight. If you travel with hand baggage only and if you already have your boarding pass, it is not necessary for you to get there so early; however, we advise you to be at the airport well in advance. The gate generally closes 30-40 minutes before the scheduled flight departure time. For more information, contact your air carrier.

The Airport provides a 24-hour assistance service, free of charge, for all people with disabilities or people with reduced mobility or sense of direction. If you need our assistance when checking in, finding your way through the Airport or boarding the plane, contact our assistance service according to the instructions. Our assistance will help you with all steps related to your smooth travelling by air. Moreover, parking at the Airport is free of charge for holders of a severe health disability requiring special assistance card; to use the free parking option, please read the service conditions.

Within the Schengen Area, you can travel with just a valid ID card (you do not have to have your passport with you) and, therefore, you do not need to go through passport control. Check-in is immediately followed by security control, and only then do you enter the transit zone of the Airport with its duty-free shops, restaurants and other services. Passengers traveling within the Schengen Area are checked-in in Terminal 2. Passengers flying outside the Schengen Area also have to pass through passport control before entering the transit zone of the Airport. Security control takes place only once you are directly at the gate, therefore please make sure you reserve enough time for boarding the plane. Passengers traveling outside the Schengen Area are checked-in in Terminal 1.

Liquids, aerosols, and gels are permitted for transport on board the aircraft. In addition to cosmetics in liquid and gel form, cosmetic sprays and certain foods can also be considered liquids. If in doubt, please refer to the Most Commonly Questioned Items for Transport. 

Items allowed on board the aircraft without any restrictions on the volume of individual containers:

• baby food and formula for the duration of the trip
• medicines and diet food for the duration of the trip
• liquids, aerosols, and gels purchased in airport shops and packed in intact Security Tamper-Evident Bags (STEBs)

Terminal 1 

When departing from Terminal 1, you are allowed to carry in your hand baggage:

Containers with a content of up to 100 ml in a one-litre bag. 

• Liquids, aerosols, and gels may be transported in individual containers with a maximum content of 100 ml / g. 
• All containers must be placed together in one transparent, resealable plastic bag with a maximum volume of 1 litre. 
• Liquids must be presented for screening separately, i.e., removed from the baggage.

Terminal 2 

When departing from Terminal 2, you are allowed to carry in your hand baggage: 

Containers with a content of up to 100 ml in a one-litre bag.  

• Liquids, aerosols, and gels may be transported in individual containers with a maximum content of 100 ml / g. 
• All containers must be placed together in one transparent, resealable plastic bag with a maximum volume of 1 litre.

One container with liquids over 100 ml and up to a maximum volume of 2 litres.

• It is allowed to transport one container with liquids, aerosols, and gels over 100 millilitres / grams and up to a volume of 2 litres / kilos per person. 

On lanes with CT X-rays,, it is not necessary to remove electronics and liquids from hand baggage.

You may be asked to remove all liquids, aerosols, and gels from your baggage during screening.  

When travelling from the Airport, you can take a public transport bus which depart every few minutes from outside both terminals. Line 100 to Zličín (Metro B-line), line 59 to Nádraží Veleslavín (Metro A-line) or line 191 to Anděl (Metro B-line). If you want to travel to the main railway station, you can take the special Airport Express bus. Or you can take a taxi (Uber) from the stand right in front of Terminals.