Meet and AssistPersonal airport escort with the comfort of the FastTrack Lounge. Back to All servicesThe service must be booked at least 24 hours before departure. Please note that this service cannot be booked separately – it is only available in combination with the purchase of a FastTrack Lounge visit or the Private Check-in Service.Ensure a smooth and trouble-free airport journey for yourself and your loved ones, with personalised assistance from the moment you enter the terminal to the moment you board your aircraft.Reasons to Use Meet and AssistPersonal escort from the terminal entrance to the aircraftAssistance and support during check-in and terminal navigationIndividual security screeningOptional assistance with duty free shoppingDiscreet and personalised concierge service Whether you are flying from Prague for the first time or sending your child on their trip, our personal escort will ensure a smooth and trouble-free passage through the airport from the moment you enter the terminal until you board the aircraft. The Meet and Assist service is the ideal choice for anyone who appreciates personalised care, clear organization, and assurance in an environment which may sometimes appear hectic or confusing. On the day of your departure, an experienced assistant will greet you in Terminal 2 and remain available to support you. They will help you with baggage check-in, airport navigation, and other necessary steps according to your needs and particular situation.Price listCZK 1,800 / 1 personCZK 2,400 / 2 personsThe stated price is valid for a maximum stay of 3 hours and includes VAT. Children under 14 accompanied by an adult are free of charge.Book the Meet and Assist ServiceThe service is designed for:Passengers who want to travel with ease and welcome personal care, regardless of age or experience.Parents who are sending their child on a trip and want to be sure that they are taken care of at the airport from start to finish. Booking ConditionsBooking ConditionsOnly for departures from Terminal 2 (Schengen Area)The service is provided only between 06:00 a.m. and 09:00 p.m.The service must be booked 24 hours in advance at the latest via the online booking form or email to fasttrack@prg.aero the booking email must contain the departure date, flight number, and names of all passengers; in the case of persons under 14 years of age, also indicate the ageyour successful service booking will be confirmed to the email you provided within two hoursCancellations ConditionsFree cancellations can be made at the latest 12 hours before the planned use of the Meet and Assist service.Cancellations made less than 12 hours and more than 6 hours before the planned use of the Meet and Assist service are subject to a charge of a 50% of the service price.Cancellations made less than 6 hours before the planned use of the Meet and Assist service are subject to a charge of a 100% of the service price. Location Terminal 2 Public Area Meet and Assist Closed +420 220 115 908 Contact us Monday 6:00 AM - 9:00 PM Tuesday 6:00 AM - 9:00 PM Wednesday 6:00 AM - 9:00 PM Thursday 6:00 AM - 9:00 PM Friday 6:00 AM - 9:00 PM Saturday 6:00 AM - 9:00 PM Sunday 6:00 AM - 9:00 PM You could be interested in Erste Premier Lounge The lounge offers comfort and convenience while yo ...Past the checkpoint Closed More information VIP Service Club CONTINENTAL Travel without stress and waiting. Take advantage ...Public Area Closing at 11:00 PM More information Security FastTrack More time for what you love – with priority access ...Public Area Closed More information FastTrack Lounge Lounge with individual security checkpoint. Enjoy ...Public Area Closed More information