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Private Check-in Service

Notice

Current information and recommendation for passengers:

Thank you for protecting yourself and other travellers at the airport by wearing a face mask, keeping a safe distance, washing your hands frequently and using hand sanitizers.
We recommend checking the entry requirements of the country you are travelling to and the measures taken by your airline.

To review all conditions to travel to the Czech Republic, please visit the Ministry of Interior of the Czech Republic’s website.

Information on the airport's protective measures can be found HERE

The restaurants, shops and services throughout the Václav Havel Airport Prague are gradually getting opened for you. You can find the list of available business premises HERE

 

 

Details

Terminal 2
Public Area

Opening Hours

Mon - Fri: from 6:00 to 21:00
Sat - Sun: from 6:00 to 21:00

Important information – passport and security control
Due to the current measures, passport control at Terminal 2 is temporarily resumed. To enter the departure terminal after your visit to the Raiffeisenbank Lounge, please go through Centralized Security Checkpoint, where passport control has been established.
Passport and security control can be found in the left part of the departure hall at Terminal 2. 
The Raiffeisenbank Lounge is designed primarily for guests travelling within the Schengen Area from Terminal 2. While waiting, you can also use the lounge for departures from or arrivals to Terminal 1.

This is a special service of individual private check-in of guests and their baggage. We will take care of everything while you relax at the comfortable environment of the Raiffeisenbank Lounge.

Check-in Quick without Spending Time Waiting in Lines

  • Book the service at least 24 hours in advance via e-mail or Contact Form Book the service at least 24 hours in advance via e-mail or Contact Form.
  • Arrive at the information desk located in Terminal 2 departure hall 90 minutes before the scheduled departure of your flight. Our agent will meet you there to collect your baggage and travel documents.
  • You will proceed to the Raiffeisenbank Lounge where you will pay for your pre-ordered services.
  • After that, you will relax at the comfortable environment of the lounge with all-inclusive refreshments.
  • Our agent will bring your travel documents, your boarding pass and your checked-in baggage tag to the lounge. You will then proceed to the gate via a security check.
Service Booking Conditions
  • Not available separately – provided only with visits of the Raiffeisenbank Lounge
  • Only available for departures from Terminal 2 (the Schengen Area)
  • Subject to mandatory e-mail sent to raiffeisenbanklounge@prg.aero or Contact Form booking submitted 24 hours in advance
  • E-mails must indicate the departure date, the flight number, the names of all lounge guests and ages for guests under 14 years of age
  • Bookings are confirmed within 2 hours from their receipt to the e-mail indicated by the sender
  • Only available from 05:00 to 21:00

Price List

Private Check-in Service + Raiffeisenbank Lounge

  •  1,999 CZK / 1 person
  • 2,699 CZK / 2 people
  • 3,999 CZK / 3 people (2 adults + 1 child under 14 years of age)
  • 4,699 CZK / 4 people (2 adults + 2 children under 14 years of age)

The quoted prices cover a 2 hours stay at the lounge and complete baggage check-in, and are quoted including VAT. Children under 3 years of age accompanied by an adult visit the lounge free of charge.

The access to the lounge can be purchased separately (i.e. without the Private Check-in Service): 850 CZK/person.
The quoted price covers a 2-hours stay and is inclusive of VAT. Children under 3 years of age accompanied by an adult have a free access to the lounge.
No need to book the access to the lounge in advance. Payment on the spot is available.

Map

Gallery

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