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What should I do if my flight is cancelled?

Notice

Current information and recommendation for passengers:

Thank you for protecting yourself and other travellers at the airport by wearing a face mask, keeping a safe distance, washing your hands frequently and using hand sanitizers.
We recommend check the entry requirements of the country you are travelling to and the measures taken by your airline.

To review all conditions to travel to the Czech Republic, please visit the Ministry of Interior of the Czech Republic’s website.

Information on the airport's protective measures can be found HERE

In the case of a cancelled flight, we recommend that you contact your airline company, which should offer you an alternative solution or tell you about your further options. The best way to contact your airline company is via their customer telephone line, which you can usually find on their website. Some airline companies also have customer counters directly inside Václav Havel Airport Prague. Find a list HERE.