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Private Check-in Service

Notice

Information for Passengers Subject to Measures Applied by the Czech Government

CZECH GOVERNMENT DECREE EFFECTIVE FROM 31 MARCH 2020 TO 12 APRIL 2020*:

- A ban on entry to the territory of the Czech Republic for all foreigners except for foreigners with permanent or temporary (over 90 day-long) residency in the Czech Republic. All people entering the territory of the Czech Republic are subject to a fourteen-day mandatory quarantine.

- A ban on travelling abroad for all Czech citizens. Foreigners with permanent residency or over 90-day-long temporary residency in the Czech Republic can leave the Czech Republic without possibility to return during the state of emergency.

The updated list of countries included in the declared risk area is available here

If you are subject to said measures, please do not travel to Václav Havel Airport Prague.

We recommend that you contact your air carrier or your ticketing agent regarding an alternative solution.

The current operational information from the airport can be found HERE.

The information on the prevention of the spread of coronavirus can be found HERE.

*To review exceptions to travel restrictions, please visit the Ministry of Interior of the Czech Republic’s website

The government measure shutting down restaurants and shops applies to the airport too, the restriction includes the airport lounges as well. The passengers at Václav Havel Airport Prague can shop at Billa supermarket, pharmacy or newsagent's shops, which remain open. Some restaurants offer take-away, and duty-free shops and grocery stores are also open.
There are also vending machines with snacks and drinks throughout the airport, which are regularly re-filled.

 

 

Details

Terminal 2
Public Area

Opening Hours

Mon - Fri: from 5:00 to 21:00
Sat - Sun: from 5:00 to 21:00

In light of the latest developments regarding the spread of the COVID-19 virus and all related measures, we were forced to temporarily close all airport lounges and suspend all related services. Thank you for your understanding.

This is a special service of individual private check-in of guests and their baggage. We will take care of everything while you relax at the comfortable environment of the Raiffeisenbank Lounge.

Check-in Quick without Spending Time Waiting in Lines

  • Book the service at least 24 hours in advance via e-mail or Contact Form Book the service at least 24 hours in advance via e-mail or Contact Form.
  • Arrive at the information desk located in Terminal 2 departure hall 90 minutes before the scheduled departure of your flight. Our agent will meet you there to collect your baggage and travel documents.
  • You will proceed to the Raiffeisenbank Lounge where you will pay for your pre-ordered services.
  • After that, you will relax at the comfortable environment of the lounge with all-inclusive refreshments.
  • Our agent will bring your travel documents, your boarding pass and your checked-in baggage tag to the lounge. You will then proceed to the gate via a private security check.
Service Booking Conditions
  • Not available separately – provided only with visits of the Raiffeisenbank Lounge
  • Only available for departures from Terminal 2 (the Schengen Area)
  • Subject to mandatory e-mail sent to raiffeisenbanklounge@prg.aero or Contact Form booking submitted 24 hours in advance
  • E-mails must indicate the departure date, the flight number, the names of all lounge guests and ages for guests under 14 years of age
  • Bookings are confirmed within 2 hours from their receipt to the e-mail indicated by the sender
  • Only available from 05:00 to 21:00

Price List

Private Check-in Service + Raiffeisenbank Lounge

  •  1,999 CZK / 1 person
  • 2,699 CZK / 2 people
  • 3,999 CZK / 3 people (2 adults + 1 child under 14 years of age)
  • 4,699 CZK / 4 people (2 adults + 2 children under 14 years of age)

The quoted prices cover a 2 hours stay at the lounge and complete baggage check-in, and are quoted including VAT. Children under 3 years of age accompanied by an adult visit the lounge free of charge.

The access to the lounge can be purchased separately (i.e. without the Private Check-in Service): 850 CZK/person.
The quoted price covers a 2-hours stay and is inclusive of VAT. Children under 3 years of age accompanied by an adult have a free access to the lounge.
No need to book the access to the lounge in advance. Payment on the spot is available.

Map

Gallery

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