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Baggage check-in

When picking up my baggage, I took another passenger’s baggage by mistake, what should I do?


Find out how to prevent the spread of coronavirus and what to do if the disease is suspected.

If you pick up someone else’s baggage by mistake, you need to go to the complaints counter of the handling company that handled your flight. The counters of all three handling companies can be found in the baggage reclaim area of Terminal 1 and Terminal 2.

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Baggage Check-in